What happens when titans clash? What do Microsoft Dynamics and Oracle CRM deliver in terms of corporate customer relationship management? Are the stakeholders getting the value for their substantial outlays….
Can organizations truly derive actionable insights from all the data they collect? Is it possible to make sound business decisions without the appropriate analysis of available data? How then does….
How do you decide which Customer Relationship Management (CRM) system to choose? What represents better value: Zoho CRM or Salesforce? Does the choice between these two major players come down….
What factors motivate customer behaviors? Why do some customers remain loyal to a brand while others defect? How can the understanding of customer behaviors fortify the efficacy of Customer Relationship….